If you are not completely satisfied with your purchase, Flick Gymnastics offers a full exchange or refund as follows:
If within 30 days of receiving your goods you require an exchange or refund, please return your unworn item in its original packaging, with labels/tags attached.
Where possible, we would appreciate an initial email to advise us that you are returning an item. This will ensure you receive a refund or replacement as quickly as possible on receipt of returned goods. Please note, any refunds will be minus any postage costs paid at time of ordering.
This does not affect your statutory rights to return faulty goods.
With every order despatched, you will find a delivery note/invoice, which includes our returns address. Please return the item to us securely packed, along with the delivery note, clearly stating your reason for return/exchange.
Please note that you will be responsible for any returned goods until we are in receipt of them. We recommend that you obtain proof of postage when sending any items back to us; this will ensure you are protected by your delivery provider should your parcel be lost or damaged during transit.